We want you to love your purchase from Ninja Brands Co. If you’re not satisfied, we offer a 60-day money-back guarantee, subject to the following conditions:
1. Eligibility for Returns
Products must be returned in original condition, unused, and in original packaging.
Proof of purchase is required.
Items must be returned within 60 days of delivery.
2. Exclusions
Used, damaged, or altered items are not eligible.
Sale or clearance items are final sale.
Personal hygiene and consumable products cannot be returned.
3. Refund Process
Contact us to initiate a return – support@ninjabrandsco.com.
Customers are responsible for return shipping unless the item is proven to be faulty.
Refunds are processed to the original payment method within 7-10 business days after we receive the item.
4. Defective or Incorrect Items
If you receive a defective or incorrect item, contact us within 7 days for a replacement or refund.